Delivery & Returns

Our packaging delivery service

We offer a next working day delivery service for all orders over £100 (excluding VAT) which are placed by midday Mon-Fri.

If your order is under £100 (excluding VAT), a shipping charge will be added at checkout. We use DX Express for parcel shipments and Palletline for pallet shipments, depending on the items you order.

Shipping Rates (2-4 days)

	Standard	Overnight	Saturday
Northern Ireland	10.70	20.94	45.33
Isle of Man	8.70	15.94	39.33
Scottish Islands and Channel Islands	10.70	20.94	45.33
England, Wales and Central Scotland	8.70	15.94	39.33
Scottish Highlands	10.70	20.94	45.33

 

Shipping Descriptions

Class	Description
Boxed Product	Bubble bags, profiles and mailers in standard boxes
Large Roll	Any roll of foam or bubble greater than and including 1.2m in height
Small Roll	Any roll up to 1m in height

 

Please note that weekends & bank holidays are not considered working days. If your order is received before midday Monday to Thursday, it will be dispatched on the same day.

Orders received before midday on a Friday will be dispatched same-day. Orders received after midday on Friday will be dispatched on the following Monday.

PDQ Packaging does not currently deliver outside of the UK.

Returning your products

We hope you’ll be happy with the product and service you receive, but if for any reason this isn’t the case and you are unhappy with the item you have ordered, you may return it for a full refund, credit or exchange within 30 days of purchase. Just contact our Customer Service team at sales@packagingpdq.com, who will issue you with a returns form and postage instructions.

We take great care to ensure our products reach our customers in good condition. However, in the event that you receive a damaged or defective product, please contact our Customer Service team at sales@packagingpdq.com